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Privacy Policy

Last updated: October 13, 2026

This Privacy Policy describes how PrizeWerkz LLC ("Company," "we," "us," or "our") collects, uses, and shares information when you use the BRAD platform ("the Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

  • Account information: Name, email address, and payment information when you create an account or subscribe.
  • Legal documents: Court filings, emails, text messages, financial records, and other documents you upload for analysis.
  • User-generated content: Notes, annotations, and other content you create within the Service.
  • Communications: Information you provide when contacting us for support.

1.2 Information Collected Automatically

  • Usage data: Pages visited, features used, timestamps, and interaction patterns.
  • Device information: Browser type, operating system, device identifiers, and screen resolution.
  • Log data: IP addresses, access times, and referring URLs.
  • Cookies and similar technologies: Session cookies to maintain your login state and preferences.

2. How We Use Your Information

We use collected information to:

  • Provide the Service: Process and analyze your legal documents, generate reports and insights, and enable document organization.
  • Improve the Service: Understand usage patterns, diagnose technical issues, and develop new features.
  • Communicate: Send service-related notifications, respond to support requests, and provide account updates.
  • Ensure security: Detect and prevent fraud, abuse, and unauthorized access.
  • Comply with law: Meet legal obligations, respond to lawful requests, and protect our rights.

3. Third-Party Processors

We use the following third-party services to provide and improve the Service. Each processor receives only the data necessary for their function:

  • Anthropic (Claude): AI (artificial intelligence) analysis. Document text, and the questions and messages you type into the Service, are sent to Anthropic's Claude models to read documents, answer questions, write summaries and draft replies. Anthropic's commercial API terms prohibit using customer data for training purposes. Anthropic deletes what it receives and returns within 30 days, unless its safety systems flag a request under its usage policy (then it may keep it for up to 2 years) or the law requires otherwise.
  • Voyage AI: Search indexing. Document text is sent to Voyage AI to generate the search indexes (embeddings) used for fast retrieval. Voyage AI's terms let a customer turn off the use of its data for model training; BRAD's account has it turned off.
  • Railway: Cloud hosting provider. The application and its database run on Railway's infrastructure.
  • Cloudflare (R2): File storage. The files you upload are stored in Cloudflare R2.
  • Resend: Email delivery. Your email address and the content of the emails we send you (such as sign-in links) pass through Resend.
  • Telegram: Operator notifications. When you request access, your name, email and what you write in the request form are sent to the operator through Telegram.
  • CourtListener (Free Law Project): Case-law lookups. When you ask AskBRAD about published court opinions, the search terms are sent to CourtListener.
  • Stripe: Payment processing. Stripe collects and processes payment information directly. We do not store your full payment card details.

4. Third-Party Data Processing

Important: To read your documents and answer you, BRAD sends text to its AI providers, Anthropic and Voyage AI (Section 3). This means:

  • Document text, and what you type, is sent to their servers for each request.
  • They are not where your records are kept. BRAD does not store your documents, or anything it produces from them, with Anthropic or Voyage AI. Each request is processed and the result is returned to BRAD.
  • Neither may use your data to train its models: Anthropic's commercial terms prohibit it, and BRAD's Voyage AI account is opted out of model training.
  • Your original files and everything BRAD produces from them (timeline, events, summaries, analyses, drafts) are kept only in BRAD's own database and file storage (Section 3), with each household's records kept separate.
  • We do not sell or share your document contents with any party other than the processors necessary to provide the Service.

5. Information About Children

BRAD is designed for adults involved in family law matters. The Service is not directed at children under 13, and we do not knowingly collect personal information from children.

We recognize that family law cases inherently involve information about minor children. When you upload documents containing information about your children, that information is processed solely to provide the Service to you, the parent or legal guardian. It stays inside your household's records: our database keeps each household's records separate, so no other household can see them, and it is deleted with the rest of your records as described in Section 6.

6. Data Retention

  • Active accounts: We retain your data for as long as your account is active and as needed to provide the Service.
  • When a trial ends: your account is locked. If you subscribe within 7 days it is restored; otherwise, after those 7 days, we delete your account and its records, except where the law requires us to keep something. We email you when the trial ends and before the records are deleted.
  • When a subscription ends: your account switches to a download-only page for 30 days, where you can download your original files and your timeline and events as a spreadsheet file. We email you when this starts and before it ends. After the 30 days we delete your account and its records, except where the law requires us to keep something.
  • If you ask us to delete your account: write to support@askbrad.app and we delete it within 30 days of your request.
  • Backups: we keep daily backups for 30 days, so a deleted record is gone from our backups within a further 30 days.
  • Anonymized data: We may retain anonymized, aggregated data that cannot identify you for analytics purposes.

7. User Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate personal information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Export: Request a copy of your data in a portable format.
  • Opt-out of sale: We do not sell your personal information. If this changes, you will have the right to opt out.

To exercise any of these rights, contact us at support@askbrad.app.

8. Court Orders, Subpoenas and Privilege

Records stored in any online service, including BRAD, can be requested by a subpoena or court order, including in your own case. If we receive one for your records, we will tell you before we respond, unless the law forbids it, so that you have a chance to object.

Communications with your own lawyer may be privileged. Uploading them to any third-party service, including BRAD, could affect that privilege. Ask your lawyer before you upload them.

9. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption in transit (TLS/HTTPS).
  • Encryption at rest for the files you upload: our file storage encrypts every stored file (AES-256).
  • Row-level security (RLS) in our database to isolate tenant data.
  • Access controls and authentication for all system components.
  • Regular security reviews and monitoring.

No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

10. State Privacy Laws

10.1 Minnesota Residents

Minnesota residents have rights under the Minnesota Consumer Data Privacy Act, including the right to access, correct, delete, and obtain a copy of personal data. To exercise these rights, contact us at support@askbrad.app.

10.2 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.

10.3 Texas Residents

Texas residents have rights under the Texas Data Privacy and Security Act, including the right to access, correct, delete, and obtain a copy of personal data processed about them.

11. Changes to This Policy

We may update this Privacy Policy. When we make a material change, we update the "Last updated" date and ask you to review and accept the new version before you continue using the Service.

12. Contact

Questions about this Privacy Policy may be directed to: PrizeWerkz LLC — support@askbrad.app