Terms of Service

1. Agreement to Terms

By accessing or using BRAD ("the Service"), operated by PrizeWerkz LLC ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and the Company. By creating an account, accessing the Service, or clicking "I agree," you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Acceptable Use Policy.

2. Service Description

BRAD is a software-as-a-service (SaaS) platform that provides document analysis, organization, and intelligence tools for family law cases. The Service uses automated processing to help users organize their documents, cross-reference them, and summarize what they contain. You decide what to do with the results, including whether and what to file with a court.

The Service is a tool, not a legal professional. BRAD does not replace the judgment of a qualified attorney. All outputs, analyses, and recommendations generated by the Service are informational only and should be independently verified.

3. No Attorney-Client Relationship

Use of the Service does not create any of the following:

• An attorney-client relationship between you and the Company or its operators.
• Legal representation of any kind.
• A legal opinion or legal advice, however phrased.
• A promise, prediction, or guarantee regarding any legal proceeding.

All outputs generated by the Service — including drafts, analyses, summaries, citations, pattern reports, and chat responses — are informational only: they help you organize and understand your own records. They are not a substitute for consultation with a licensed attorney in your jurisdiction. If you need legal advice, you must consult a qualified attorney.

4. User Decision Responsibility

You are the sole decision-maker regarding your legal matter. You acknowledge and agree that:

• You are solely responsible for every decision you make based on the Service.
• You choose whether, when, and how to act on any output the Service produces.
• You are solely responsible for any legal filings, communications, or actions you take.
• You are responsible for independently verifying the accuracy of any output before relying on it, including verifying facts, dates, statutes, citations, and the contents of any drafted communication or document.
• You will consult a licensed attorney before taking any significant legal action based on Service output.

5. No Reliance

You agree that you will not rely solely on the Service for legal decisions. The Service is a tool for organizing information and identifying patterns — it is not a source of legal truth. Outputs may be incomplete, inaccurate, out of date, or inappropriate for your specific situation. You acknowledge that:

• Outputs are generated by automated systems and are probabilistic, not deterministic.
• Outputs may vary for similar inputs, and the same input may produce different outputs over time as underlying systems evolve.
• The Service cannot assess the complete context of your case.
• Legal outcomes are inherently unpredictable, and no tool can guarantee a result.

6. Automated Processing Disclosure

BRAD uses automated document processing and analysis tools to process and analyze documents. You acknowledge and agree that:

• Automated outputs may contain errors, inaccuracies, or omissions.
• Automated analysis is not a substitute for professional legal review.
• You are solely responsible for verifying any generated content before relying on it, especially before submitting any materials to a court.
• The Company does not guarantee the accuracy, completeness, or reliability of any generated output.
• Analysis results may vary for similar inputs and may change over time as underlying processing systems are updated.

7. No Guarantee of Outcomes

The Company makes no representations or warranties regarding the outcome of any legal proceeding. Use of the Service does not guarantee any particular result in court or in negotiations. Past analyses or patterns identified by the Service do not predict future outcomes. Legal matters are inherently uncertain.

8. Account Terms

8.1 Account Registration

To access the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

8.2 Account Security

You agree to notify us immediately of any unauthorized use of your account. The Company is not liable for any loss arising from unauthorized use of your account.

8.3 Account Restrictions

You must be at least 18 years old to use the Service. Each account is for a single individual and may not be shared. The Service is for personal use in your own family's matter. Using it for other people or on behalf of an organization (for example, a law firm or an advocacy group) needs a separate agreement with us; write to support@askbrad.app first.

9. Trial, Subscription, Billing and Price Changes

9.1 Free trial

New accounts may start with a free trial of seven (7) days. No payment card is needed for the trial, and it ends on its own: you are never charged when a trial ends. A trial includes the usage limits shown when it starts (for example, how many documents can be read). Trials are offered at our discretion, one per person and one per household.

9.2 Subscriptions and automatic renewal

The Service is offered as a monthly or annual subscription at the price shown when you subscribe. Each plan includes the usage limits shown when you subscribe (for example, how many documents can be read, and a monthly allowance for AI (artificial intelligence) features). Your subscription renews automatically at the end of each month or year, and the payment method on file is charged at the start of each new period, until you cancel. Before an annual subscription renews, we will email you a reminder.

9.3 Cancelling

You may cancel at any time from your Account page or by writing to support@askbrad.app. Cancellation takes effect at the end of the period you have paid for, and you keep full access until then.

9.4 Refunds

Monthly subscriptions are not refunded for partial months. If you ask within fourteen (14) days of buying or renewing an annual subscription, we will refund that payment in full, provided that since the payment you have added no more than twenty-five (25) documents and used BRAD's AI features (such as AskBRAD answers, Message drafts and summaries) no more than ten (10) times. Documents are counted the way the trial counts them: each file, each email in a mailbox file and each file in a .zip is one. Past either limit, the subscription has been used and the payment is not refundable; you can still cancel so that it does not renew. Other payments are not refundable, except where the law requires a refund.

9.5 Launch price hold

If you buy an annual subscription during our launch period (which ends on a date we announce in advance on our website), its price will not increase for twenty-four (24) months from your first payment, provided your subscription stays active without a lapse of more than thirty (30) days. Monthly subscriptions are not covered by this hold.

9.6 Price changes

A price you prepay for a term is fixed for that term. Outside Section 9.5, we may change subscription prices. We will give you at least sixty (60) days' notice by email before a change applies to you; the new price applies from your first renewal after the notice period ends. If you do not agree, you may cancel before then.

10. Data Ownership

You own your data. All documents, files, and content you upload to the Service ("User Content") remain your property. By uploading User Content, you grant the Company a limited, non-exclusive license to process, analyze, and store your content solely for the purpose of providing the Service to you.

This license terminates when your content is deleted, subject to the backup period described in our Privacy Policy.

10.1 When your trial ends

When a trial ends without a subscription, your account is locked: you cannot open its pages or download from it. If you subscribe within seven (7) days, your account is restored as it was. After those 7 days, we delete your account and its records. We email you when the trial ends and again before the records are deleted. Copies in our backups are deleted as those backups expire, within a further thirty (30) days.

10.2 When your subscription ends

When a subscription ends without renewing, your account switches to a download-only page for thirty (30) days. There you can download your original files, and your timeline and events as a spreadsheet file. We email you when this period starts and again before it ends. If you subscribe during those 30 days, your account is restored as it was. After the 30 days, we delete your account and its records. Copies in our backups are deleted as those backups expire, within a further thirty (30) days.

10.3 Deleting your account

You can ask us to delete your account at any time by writing to support@askbrad.app. We delete it within thirty (30) days of your request, and backup copies expire within a further thirty (30) days.

11. Intellectual Property

The Service, including all software, algorithms, models, analyses, user interface designs, documentation, and other materials created by the Company, is the exclusive property of the Company and is protected by intellectual property laws. You may not copy, modify, distribute, reverse engineer, or create derivative works based on the Service or its components.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, LEGAL OUTCOMES, CUSTODY DECISIONS, FINANCIAL LOSSES, OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

In plain words: we work to keep BRAD running and to fix problems quickly, but we do not promise any level of availability. Updates, maintenance, and outages at the services we rely on can make it unavailable at times.

14. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its operators, members, employees, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees) arising from:

• Your use or misuse of the Service.
• Any legal filings, communications, or actions you take based in whole or in part on Service output.
• Your violation of these Terms, the Privacy Policy, the Acceptable Use Policy, or the User Agreement.
• Your violation of any law or the rights of a third party.
• Content you upload, generate, or transmit through the Service.

This indemnification obligation survives termination of these Terms and your use of the Service.

15. Acceptable Use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. Violation of the Acceptable Use Policy may result in suspension or termination of your account.

16. Termination

Either party may end this agreement at any time. You can cancel as described in Section 9.3.

The Company may suspend or end your access immediately, without notice, if:

• you violate these Terms or the Acceptable Use Policy;
• we reasonably believe your account or connection is being used to attack, probe, or overload the Service, for example automated or bot traffic, attempts to get around our security, or harmful traffic from your network address that our security monitoring identifies;
• your use goes far beyond your plan's limits or normal personal use, in a way that strains the Service or its costs;
• your careless use puts the Service or other users at risk; or
• we must do so to protect the Service, other users, or our systems, or to comply with the law.

We may also end the Service for you for any other reason, with thirty (30) days' notice by email. If we end a paid subscription for a reason other than your violation, we refund the unused part of any period you have paid for.

When your access ends, Section 10 applies: Section 10.1 for a trial and Section 10.2 for a subscription. If we end your account for a violation or to protect the Service, we will still send you your original files if you ask, unless the law prevents it or doing so would put the Service or other people at risk.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of laws provisions.

18. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Wyoming or, at the election of either party, by videoconference. The arbitrator's decision shall be final and binding.

You may opt out of this arbitration provision by notifying the Company in writing within thirty (30) days of first accepting these Terms, by email to support@askbrad.app or by mail to PrizeWerkz LLC, c/o Northwest Registered Agent, 30 N Gould St Ste N, Sheridan, WY 82801.

18.1 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration.

19. Modifications

The Company may modify these Terms. When we make a material change, we update the "Last updated" date and ask you to review and accept the new version before you continue using the Service. Changes to prices are governed by Section 9.6.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

21. Force Majeure

The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, internet outages, or third-party service failures.

22. Entire Agreement

These Terms, together with the Privacy Policy, Acceptable Use Policy, and User Agreement, constitute the entire agreement between you and the Company regarding the Service.

23. Contact

Questions about these Terms may be directed to: PrizeWerkz LLC — support@askbrad.app

Legal notices, including copyright complaints, may be sent by email to support@askbrad.app or by mail to PrizeWerkz LLC, c/o Northwest Registered Agent, 30 N Gould St Ste N, Sheridan, WY 82801.